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store home | search | shopping cart | checkout | order tracking Home CRM: Using Today’s Tools and Techniques... In this online certificate program, you will hear from one of the CRM industry’s leading experts who will speak about the CRM success formula (people/process/technology), your new Digital customer, multi-channel customer strategy, tips for securing high user adoption, and the growing impact of social media on your customer relationships. This program is filled with “live” case studies that support the key points being raised during each program session. Next Workshop Begins: September 30, 2009 Options available for this item are presented below. * - Denotes a required field. Participant Email Address(es) * Enter the email address of the person who will be participating in this event. (If you are registering more than one person, please enter each person’s email address separated by commas.) Job Title of Participant(s) * Enter the Job Title of the person who will be participating in this event. (If you are registering more than one person, enter each person’s job title.) How did you hear about the event? * I received a brochure/flyer in the mail I received a promotional email I saw a brochure/ad in Training Magazine I received a flyer/information at a Training Magazine Event I was referred by a colleague I was referred by Training Tech Talk eNL I was referred by Training’s Inside Training eNL I was referred by Training’s Top 125 Best Practices eNL I was a past attendee I was referred by LearningTimes I found the event on a Web search Other shop by category Online Conferences Online Certificate Programs Online Courses policies & info customer accounts affiliate area contact us customer feedback mail list store policies terms of use privacy statement online store links search specials best sellers new items

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