May 12, 2010

Please note:

  • All times are listed as Central Standard Time/CST (Chicago, IL)
  • Schedule is subject to change without notice.
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9:00a
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10:00a
  
Kendal OrrisonKEYNOTE: Faking Your Way to the Future: Innovation and Change Management in a Large, Multi-Location Consortia that’s Happy in the Present.
Kendal Orrison
How to move an organization or any group towards a common but scary goal. For example, moving 198 libraries to a new automation system in 2 years instead of the planned 6 years or implementing advanced holds and reporting systems that both add functionality and remove human intervention. Helping employees deal with a loss of control and how to make innovation occur in an organization. Get tips on becoming a leader who sets the tone with a positive, optimistic attitude (even when you don’t feel that way) and being a role model for change.

 
9:00a
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10:00a
                 
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11:00a
  
The Fluxion and Future of Reading: Digital, Connected, Portable, and Static
Tom Peters

  
Real Time Social Search
Harry E. Pence

 
Coordinating a Social Media Presence for the Library
Sarah Houghton-Jan

 
10:00a
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11:00a
                 
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12:00p
  
Rich HarwoodKEYNOTE: "Why Innovation is Critical in This New World We Find Ourselves In"
Rich Harwood
After years of retreat, Americans yearn to return to public life, to reconnect with one another and be part of something larger than themselves. But for that to happen and for us to make hope real for everyone in America we must turn outward.
The old inward approach won’t get us there. Simply put we cannot plan or “process” our way out of the problems we face – we must innovate and create new conditions if we want to move forward. I believe libraries have an essential role to play in creating these conditions, and helping make hope real.
Rich Harwood, Founder and President of The Harwood Institute for Public Innovation will speak about the challenges we face and the power and potential for each of us to turn outward and can make hope real.
The question is will we make hope real for every person in every community? Who will people trust to do this work? I fundamentally believe that libraries represent one of the last remaining boundary spanning organizations – those which can reach across dividing lines and hold up a mirror to the community so we can see our shared reality, and our shared aspirations for moving forward.
In his talk, Rich Harwood will address four fundamental building blocks for turning outward: know your community, focus on impact, spanning boundaries and growing public innovators.
For more of Rich Harwood’s insights, you can follow the Harwood Institute Blog.

  
11:00a
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12:30p
  
Kitty PopeKEYNOTE: "Building a Culture of Innovation"
Kitty Pope
Join Kitty as she talks about how to build a library environment that would empower library leaders to say yes to innovation and embrace change. In her up beat and passionate way she will talk about; the need for talent and an inquisitive mind, the organizational will to innovate and change, team support from the board to all the staff, the willingness to hear and tolerate “no” and a great sense of humor to bridge the gaps! It will be a great hour that will start participants thinking about how they can build a culture of innovation.
      
12:30p
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1:00p
  
Collaborating with the Campus: How our library and Student Government Association joined forces to our mutual benefit
Keith Engwall & Jessica Everett

 
1:00p
1:15p
  
1:15p
                 
1:30p
  
AnyTime / AnyWhere Learning > Education In The iPhone Age
Gerry McKiernan

  
Linking YOU to the World of Innovative Services
Houston Public Library Panelists

      
1:30p
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MnPALS Plus, Open Source harbinger of change: a VuFind implementation customized for a Consortium
Stephen Elfstrand, PALS

 
1:45p
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2:00p
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Helene BlowersKEYNOTE: "Innovation Starts with "I"
Helene Blowers
Innovation has become such a bandied word these days that in some organizations it’s now an expectation for library staff to be innovative from the ground up. So, where does “innovation” really come from? and how do you kickstart something at an organizational level that is, by its very nature, connected to the elusive waves of individual creativity? The answer: Innovation starts with “I.” This session will explore how the I, YOU, WE of organization cultures are involved in responding to the needs and desires to innovate and change.
 
Our Culture at Work :: How Findaway World shifted its entire business model to focus on public libraries
Dana DeSantis

 
2:30p
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2:45p
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The Best Tech Support Guy You’ve Never Met
Patti Butcher & Earl Givens

 
3:15p
             
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Why Librarians Should Stay the Hell Away from Facebook
Woody Evans

  
Machinima Best Practices: Preserving Virtual Worlds Through Video Documentation
Shannon Bohle

 
3:45p
      
3:45p
4:00p
  
Ditch website directories for a discovery-based navigation system
Jacquelyn Marie Erdman
 
4:00p
4:15p
  
4:15p
4:30p
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5:30p
  
Mayor of the Library: Foursquare & Location-Based Mobile Social Networks
Joseph Murphy

  
Innovations in Staff Development: Technology Training Wheels
Beth Duttlinger

  
From Wooden Desks to Roaming Avatars: Evolution and Innovations in Reference Services
Mary-Carol Lindbloom

  
4:30p
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  SPEAKERS (alphabetical order by last name):
   
  Helene BlowersHelene Blowers is the Director of Digital Strategy for the Columbus Metropolitan Library (CML) in Columbus, Ohio and is widely known as the creator and architect of Learning 2.0: 23 Things, an online discovery learning program which has been duplicated by over 500 libraries and organizations in 15+ languages world-wide.

Named a 2007 Mover & Shaker by Library Journal and the 2008 recipient of the LITA Hi-Tech award, she is the co-authored of the book Weaving a Library Web: A Guide to Developing Children’s Websites and a frequent presenter at library conferences. When Helene is not busy trying to keep CML from falling off the ever-surging technology wave, she enjoys travel and spending time with her husband and two young daughters. She blogs at LibraryBytes.com.
 
  Shannon BohleShannon Bohle holds the Master in Library and Information Science (MLIS) degree and is a professional librarian and archivist. Shannon’s background includes approximately 15 years of work experience in informal education (library, archive, museum) and formal education (K-16). She is a writer, editor and presenter. During her graduate study for the MLIS, she completed a project relating to the history of the U.S. Space Shuttle Program at NASA Glenn Research Center in Cleveland, Ohio. Prior to obtaining her graduate degree, Shannon worked at the Neil Armstrong Air & Space Museum assisting with the education programming and working as a tour guide. Later, Shannon worked with the collection of one of the founding members of NACA (the precursor to NASA) located in the Oberlin College Archives. Shannon then served for a year as the Archivist of a living Nobel Prize winning scientist’s collection in the area of molecular biology. She has lectured on molecular biology digital resources at the University of California, Berkeley (2007) and science archives and history at the University of Oxford (2008). She presently serves at the volunteer Director of the Library and Archives at NASA CoLab in Second Life, the first library or archives in a synthetic immersive environment recognized by the Library of Congress. The project received various media coverage, including CNN. Her publishing background includes Technical Editor for a best selling book in Library and Information Science Automation published by O’Reilly (2008) and editorial duties for two books published by Cambridge University Press (2004-5) as well as three other books. Shannon’s creative approach toward digital libraries and computing can be found in Library Journal. A computer-generated video she made in Second Life received a special showing at the Nobel Museum in Stockholm, Sweden hosted by the Nobel Prize Foundation. Her accomplishments are noted in Marquis’ Who’s Who in American Education, Marquis’ Who’s Who of American Women, Marquis’ Who’s Who in America, and Marquis’ Who’s Who in the World.
 
  Patti ButcherPatti Butcher is Director of Statewide Resource Sharing at the State Library of Kansas in Topeka. She received her BS in Elementary Education from KU a long time ago, and her MLS from ESU in 1993. She has worked at CKLS (Central KS Library System, Great Bend) and NEKLS (Northeast KS Library System, Lawrence) in Kansas, in addition to the State Library. Patti served as State Librarian of South Carolina in 2005 and 2006. She is committed to improving user experiences online and in leveraging technologies for statewide applications. A lifelong Kansan and quilter, Patti lives in Lawrence with her significant other, Joe Poe. They have 3 cats, 2 motorcycles, and 2 adult sons – and lots of guitars, banjos, mandolins and fiddles – and quilts!
 
  Heidi DanielHeidi Daniel received her Bachelor’s Degree from DePaul University and her Masters of Art in Library Studies from Texas Woman’s University. She began her career in Oklahoma City at the Metropolitan Library System of Oklahoma County as a Children’s Specialist in 2001. In 2002 she became the Teen Services Coordinator for the Metro Library System, a position she held until December of 2005 when she came to the Houston Public Library as an Assistant Manager/ Children’s Librarian. In 2006 she once again took on the mantle of Teen Services Coordinator, this time for the Houston Public Library System. She currently holds the position of Youth Services Programming Administrator, overseeing both Children and Teen services for Houston Public Library.
Other panelists include Edward Melton, John Merullo, Nicole H. Robinson and Michael Van Campen.
 
  Beth DuttlingerBeth Duttlinger is a Library Development Consultant at the Alliance Library System in East Peoria, IL. The Alliance Library System is one of nine multi-type library systems cooperating to provide essential services to the citizens of Illinois. Beth completed her undergraduate degree in Library Science Education from Illinois State and her MSLIS at the University of Illinois. Beth has worked in a variety of libraries in Illinois, Michigan, Ohio, Oregon, and North Carolina. She is very interested in Web 2.0 technologies and the use of these tools to support instruction. She was instrumental in the design and implementation of Technology Training Wheels, the wiki created by the ALS consultants and modeled after Helene Blowers’ “23 Things”.
 
  Keith EngwallKeith Engwall is a Systems Librarian for the Corriher-Linn-Black Library at Catawba College. He believes that while academic library’s priority should be to serve its patrons curricular needs, there can be room for the library to extend its services beyond the traditional. A member of his alma mater’s film committee years ago, Keith has a love for film and had been investigating on and off again how the library might best provide access to "extra-curricular" DVDs without putting a strain on its collection budget when he was approached by the student government association with a proposal that provided a solution to this very problem.
 
  Jacquelyn Marie Erdman is the Web Services Librarian at East Carolina University in Greenville, NC. Erdman graduated with a BA in Multimedia from Bradley University, Peoria, Illinois and an MS in Information and Library Science from the University of Illinois, Urbana-Champaign. Erdman published the book Library Web Ecology: what you need to know as web design coordinator (Chandos Publishing) and has published articles on how technology affects communication and research.
 
  Woody EvansWoody Evans (public services librarian at Tarrant County College, Texas) has written for The Journal of Evolution and Technology, Rain Taxi Review, Juked, h+ Magazine, Library Journal, Searcher, American Libraries, Information Today, and others. He’s got big hair, he wrote a book (Building Library 3.0, Chandos), he misses the sea, and his hip-hop career is going nowhere.
 
  Jessica EverettJessica Everett is a Freshman at Catawba College. She graduated from North Davidson High School in 2009. She currently serves as the Freshman Class Senator and has been elected as Senator-at-Large for the upcoming 2010-2011 school year. The SGA Movie Library Coordinator is a position within the Student Issues Committee that Jessica volunteered for because of her love for film and Student Issues.
 
  Rich HarwoodOver the past 20 years, Rich Harwood has become a leading national authority on improving America’s communities, raising standards of political conduct and re-engaging citizens on today’s most complex and controversial public issues. Harwood, who has been called "one of the great thinkers in American public life," has dedicated his life to helping people make good on their urge to do good.
 
Rich Harwood seeks to uncover answers to some of the most pressing questions of our time. He has worked with thousands of people in dozens of U.S. cities, spreading a vision for what American society should be, and putting innovative practices to use on the ground to turn that vision into reality.
 
Rich is the author of Make Hope Real (2008) as well as Hope Unraveled (2005), and numerous articles, essays and op-eds.
 
A dynamic and inspirational public speaker, Harwood has been featured at hundreds of events and is a frequent keynote speaker for foundations and national organizations. He is a commentator and contributor on national and syndicated television, newspapers, radio and web sites, including MSNBC, NPR, The Christian Science Monitor, CNN’s Inside Politics, The Jim Bohannon Show, Special Report with Brit Hume, C-SPAN, and many other media outlets.
 
In October of 1999, Harwood was a featured speaker along with Colin Powell and Doris Kearns Goodwin at the White House Fellows 35th Anniversary Program. He is a faculty member of the Public Affairs Institute and also has lectured at the prestigious Poynter Institute, a national school of journalism.
 
Rich did his undergraduate work in Political Economy at Skidmore College. He graduated Phi Beta Kappa and was a Harry S Truman Scholar. He received his M.A. in Public Affairs from Princeton University’s Woodrow Wilson School of Public and International Affairs. Rich lives in Bethesda, Maryland with his wife Jackie and their two children.
 
For more of Rich Harwood’s insights, you can follow the Harwood Institute Blog.
 
  Earl Givens Jr.Earl Givens is currently in the final year of the MLS Program at the School of Library and Information Management (SLIM) at Emporia State University and will be graduating in May 2010. His focus within librarianship is information technology. His technological experience ranges from database design and server management, to web design and development, in addition to an overall familiarity with working technology. In Earl’s current position as Library technology Consultant at the State Library he provides tech support for Audiobooks, Music and More, ELMeR HomeworkKansas, Kansas Library Card, and WebJunction. In additionEarl also helps to maintian the State Library website.
 
  Sarah Houghton-JanSarah Houghton-Jan is the Digital Futures Manager for the San José Public Library. Sarah was named a 2009 Library Journal Mover & Shaker. She is a well-traveled consultant, speaker, and technology instructor and has been published widely in both library and technology publications. Sarah also writes the award-winning blog about library technology issues and resources, Librarian In Black, and has her first book coming out soon on technology training.
 
  Mary-Carol LindbloomMary-Carol Lindbloom, executive director of the South Central Regional Library Council, holds an M.L.S. from Syracuse University. She served on the planning team for My Info Quest SMS text reference service, chairs its marketing committee, and has been involved with four collaborative virtual reference programs. She was project director for the world’s first academic library virtual reference initiative, Ready for Reference. She has worked in academic, public, hospital, consortial, and museum library settings and serves on three school library system advisory councils. SCRLC sponsors Renaissance Island in Second Life, which offers learning opportunities and events in an immersive environment.
 
  Gerry McKiernanGerry McKiernan currently has primary responsibilities for Collection Development, Instruction, and Reference and Research Services in Chemical and Biological Engineering; Civil, Construction, and Environmental Engineering; Environment Sciences; Industrial and Manufacturing Systems Engineering; and Mechanical Engineering with the Library of Iowa State University, where he has been employed since April 1987.


Prior to joining ISU, he served as the Museum Librarian at the Carnegie Museum of Natural History, Pittsburgh, and as an Assistant Librarian with the Library of the New York Botanical Garden in the Bronx, his hometown.


Gerry received his Master of Science degree in Library Science from the University of Illinois-Urbana-Champaign in 1975, and his undergraduate degree in Anthropology from Lehman College of the City University of New York, The Bronx.
 
  Edward MeltonEdward Melton is the Administrative Manager for HPL Express, a service model of Houston Public Library with a primary focus on access to technology and maximizing the technology experience through library services and training. He is responsible for managing the operations of each HPL Express library including HPL Mobile Express, a mobile computer lab. He received his MLIS from Clark Atlanta University and has several years of experience working with public libraries and technology. Other panelists include Heidi Daniel, John Merullo, Nicole H. Robinson and Michael Van Campen.
 
  John MerulloJohn Merullo’s career at Houston Public Library began in 1998 shortly after receiving his MLIS from Wayne State University. His first position was coordinating HPL’s then-new E-Mail Reference service at the Central Library. In 2003, he switched to Neighborhood Library management and has managed seven locations in the system, including at least one in each quadrant of the city. Since June 2008, he has managed the McGovern-Stella Link Neighborhood Library, one of the busiest Neighborhood Libraries in the system. Other panelists include Heidi Daniel, Edward Melton,Nicole H. Robinson and Michael Van Campen.
 
  Joseph MurphyJoe Murphy of the Yale Science Libraries and author of the popular Twitter account libraryfuture is a leading innovator at the forefront of designing strategies for mobilizing library services & collections with tools like Twitter. Joe received the Library Journal ‘Movers & Shakers’ award in 2009 & earned a MLISc from the University of Hawaii in 2006.
 
  Kendal OrrisonKendal Orrison has worked at ALS for 4 years as both the IT Director and the Director of ALS’s automation consortia, the Resource Sharing Alliance. During that time he rebuilt the ALS network, security, and files systems and implemented a new library automation system for 198 member automation consortia. The new automation system was installed and operational 2 years to the day the decision to look for a new system was approved. During this time not only did the Resource Sharing Alliance have to find, contract, design, build, configure and implement the new system, but also train the staff of those 198 libraries who are spread out over 14,000 square miles. As you can imagine, there was lots of stress involved and resistance to learning a new system.
 
  Harry PenceDr. Harry E. Pence is a SUNY Distinguished Teaching Professor Emeritus and presently serves as a Faculty Fellow for Emerging Technologies at the Teaching and Learning with the Teaching and Learning with Technology Center at the State University College at Oneonta, NY. He has written and presented frequently about emerging learning technologies and has served on several state-wide and national committees that deal with this topic.
 
  Tom PetersTom Peters is the CEO of TAP Information Services (www.tapinformation.com), a small company he founded in 2003 to help libraries and other organizations innovate. Tom has worked previously at the Committee on Institutional Cooperation (CIC, the academic consortium of the Big Ten universities and the University of Chicago), Western Illinois University in Macomb, Northern Illinois University in DeKalb, Minnesota State University at Mankato, and the University of Missouri at Kansas City. Tom did his undergraduate work at Grinnell College, where he majored in English and philosophy. He earned his library science degree at the University of Iowa. His second master’s degree (in English) was completed at the University of Missouri at Kansas City. His library experience includes reference service, library instruction, collection management, and administration. His current interests include downloadable digital audio book services (e.g., www.unabridged.info), mobile library initiatives (e.g., www.myinfoquest.info), eReading on portable devices, library services in virtual worlds (e.g., Second Life), and online programming using web conferencing software (e.g., www.opal-online.org). Tom is fond of both visual reading (on paper and on his Blackberry) and auditory reading.
 
  Kitty PopeKitty Pope has been Executive Director of the Alliance Library System since January 2004. She earned her MA in Library Science from the University of Western Ontario. She has worked in a variety of library settings all over the world. In 2007, Ms. Pope was named the winner of the ALA/Information Today Library of the Future Award for her coordination of libraries in the virtual world in Second Life. She and co-worker Lee Logan were also winners of the ALA ASCLA Leadership Award in 2007 for the multitype library system certification program they developed.
 
  Nicole H. RobinsonMs. Nicole H. Robinson was welcomed by the Mayor to serve as the Director of the City of Houston’s Digital Inclusion Initiative, WeCAN (Wireless Empowered Community Access Network). Operated under the City’s Houston Public Library, WeCAN has a mission of enabling digital equities for Houston’s under-served residents. As the first ever person to serve in this capacity for the City, Ms. Robinson is responsible for developing and engaging partnerships among business, philanthropic, education, health and nonprofit sectors to foster technology-based opportunities in support of this goal for the nation’s fourth largest city. The City of Houston has been awarded both nationally and locally for its innovation for WeCAN, including the Public Technology Institute’s Technology Solutions Award and ContentActive’s Houston Active Award. Other panelists include Heidi Daniel, Edward Melton, John Merullo and Michael Van Campen.
 
  Michael Van CampenMichael Van Campen is currently the Chief of Neighborhood Libraries at Houston Public Library. He oversees operations of close to 40 library locations in the Houston area. Prior to serving in this capacity, Mr. Van Campen served as the Chief of Central Library. While in that position, he opened the renovated Central Library facility with restructured staffing and services. He joined Houston Public Library in 1998, immediately after receiving his MLIS from the University of Texas at Austin. Other panelists include Heidi Daniel, Edward Melton, John Merullo and Nicole H. Robinson.