Users of Elluminate's virtual classroom tools from institutions across the globe use a LearningTimes-produced "Elluminate Users Group" to meet and interact with other users, share best practices, and get new ideas for leveraging the technology more effectively in their instruction. An Online Users Conference produced by LearningTimes provides a convenient and accessible forum for members to learn from one another live online, while augmenting the growing repository of on-demand resources available for users of the Elluminate product.

LearningTimes User Group communities build and strengthen customer loyalty and satisfaction, while giving providing vital feedback into the development process for improving future releases and the need for new offerings.