I started a packed day today at a 7:30am breakfast hosted by Serials Solutions. It began with an interesting keynote by Alison Head of Project Information Literacy, presenting her recent research on the challenges higher education students have in finding appropriate research. See this short video for a snippet of her findings so far. It was fascinating, and I look forward to hearing more in their report sometime after December 2009. The keynote was followed by a brief introduction to Summon, a Serials Solutions product that is currently in beta. In summary, this is NOT federated search, but a pre-coordinated metasearch index of all your library’s resources — digital and print, catalog, database, etc. See here for more details. I really look forward to seeing how this evolves.

Next, I proceeded to the cryptically named Cyber Zed Shed Theater. There I was regaled by Elizabeth Uzelac and Robin Sinn of Johns Hopkins University. They presented Integrating Search and Guides which outlined their innovative integration of several elements to create flexible, re-purposeable research guide content. Check the virtual conference area for their slides.

Immediately following was Jacob Hill of Elmhurst College who presented on Mobile Devices: Low or No-Cost Solutions for supporting mobile device users. He did a great job of illustrating how we can address this issue (rather than sticking our heads in the sand) even in tight times. See the virtual conference area for his slides too.

Session Description:
This panel presentation will explore leadership development through the scope of geographic diversity and how regional cultural contexts impact one’s response to and effectiveness in maximizing potential and professional growth. Each panelist represents a diverse geographic demographic, including two regions of the U.S. and the Middle East. Panelists will help program attendees review their leadership style and identify ways in which they can improve their skills and effectiveness while encouraging innovative thought in others.

Benefits/Objectives:

• Attendees will be able to identify a variety of resources in order to develop effective leadership skills
• Attendees will be able to evaluate their environments in context in order to strengthen visibility and improve delivery of library services.
• Attendees will be able to assist others in the development of leadership skills in order to build an effective library team, recognizing that being a leader is not necessarily tied to position or title.

Presenters:
Eric A. Kidwell, Huntingdon College, Montgomery, AL, United States, Isabelle Eula, Central Library, Qatar Foundation Education Division, Doha, , Qatar, Shannon Van Kirk, Blue Mountain Community College, Pendleton, OR, United States

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Session Description:
The Dreyfus model of skills acquisition generates an educational framework empowering librarians to follow a guided path of career advancement. It transitions librarians from one level of expertise to the next while simultaneously reducing the amount of institutional investment required. This panel will present a prototype of the Dreyfus model that can be used, in this case, to incorporate the theoretical knowledge, technical skills, and competencies needed to support careers in resources description and access.

Benefits/Objectives:
• Be able to list differences in proficiency amongst novice, competent, and expert archivists.

• Be able to describe the Dreyfus model of skills acquisition as:

o A vehicle for differentiating between varying levels of skills proficiency;

o A framework for professional development that managers, supervisors, and administrators can use in-house and externally among new and current staff;

o A tool for library and campus administrators to use that ensures the accumulation of the organization’s tacit knowledge and a successive flow of work from one generation of practitioners to the next.

• Be able to articulate a joint strategy for LIS educators, employers, and supervisors in the education and training of catalog librarians and metadata specialists;

Presenters:
Megan Perez, University of Arkansas, Fayetteville, AR, United States
Denise Anthony, University of Denver, Denver, CO, United States
Sylvia Hall-Ellis, University of Denver, United States

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Session Description: Are you wondering where you should be at this point in your career? Do you have a plan to get where you want to go? Four librarians at different stages in their careers will share best practices for establishing paths that lead to clear destinations. Comparing one’s career to other librarians is an exercise in frustration. Learn how to forge an individual path for getting to the peak of your library career.

Benefits/Objectives:

• Envision and identify a desired career path in order to be more strategic in identifying and achieving career aspirations.
• Shift from the counterproductive act of making unfavorable comparisons about career accomplishments to a mindset of planning a personalized career path in order to focus less on what one has not accomplished and more on what one will be accomplishing in the future.
• Recognize the personal and professional sacrifices that are often made in achieving career goals in order to determine what level of personal commitment and types of sacrifices can be made based on an individuals particular situation to achieve a desired career path

Presenters: Steven Bell, temple university, philadelphia, PA, United States John Shank, Penn State Univeristy - Berks Thun library, Reading, PA, United States Brian Mathews, Georgia Tech Library, Atlanta, GA, United States Lauren Pressley, Z. Smith Reynolds Library, Wake Forest University, Winston-Salem, NC, United States If you are logged in, click on the link(s) below to access presentation materials. …{+}

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Session Description:
The Access Flex Team at the Pollak Library is a response to an incrementally shrinking workforce. Panelists will explain the rationale, creation, development, and status of this team of Library Assistants. Flexible job descriptions, including fluctuating assignments, cross-training, and a holistic view towards human resource deployment are useful strategies for maximizing library staff agility as well as breaking down silos.

Benefits/Objectives:

• Cross-train mid-level staff in several public service areas in order to provide the organization with flexible staffing and the organizational agility to meet changing needs and resource levels
• Provide staff with a holistic view of library services in order to encourage career development and job satisfaction for staff
• Develop customer service norms across desks in order to increase standardization and efficiency of services

Presenters:
Ron Rodriguez, Cal State Fullerton, Fullerton, CA, United States
Elizabeth Housewright, Cal State Fullerton, Fullerton, CA, United States
Clayton Gediman, Cal State Fullerton, Fullerton, CA, United States
Les Kong, Cal State San Bernardino, San Bernardino, CA, United States

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Session Description:
The studies of librarianship as a women-dominated profession are longstanding; more recently, much attention has been paid to the intergenerational differences concerning attitude and ambition in the library workplace. What remains largely unexplored, however, is the convergence of these two demographic phenomena. In this panel, we will explore these differences in work styles and attitudes, with particular emphasis on the toxic situations and unique behaviors related to competition for jobs, promotions, and limited resources.

Benefits/Objectives:

• Participants will explore the research concerning gender and age norms in the workplace, in order to understand how research findings may be useful for analyzing their own specific work situations.
• Participants will gain deeper awareness of their own response towards competition with colleagues, in order to incorporate healthy competition within an appropriate context for career growth and development.
• Through analysis of case studies, participants will identify behaviors related to attitudes toward age and gender.

Presenters:
Mary Freier, Northern Michigan University, Marquette, MI, United States
Terrence Bennett, The College of New Jersey, Ewing, NJ, United States
Ann Campion Riley, University of Missouri, University of Missouri, MO, United States

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Gender, Generation, and Toxicity: The Implications for Academic Libraries of Gender and Generational Attitudes toward Competition and Workplace Behavior
Gender, Generation, and Toxicity: The Implications for Academic Libraries of Gender and Generational Attitudes toward Competition and Workplace Behavior Handout 2

DYNAMIC SCREEN CAPTURE - Gender, Generation, and Toxicity: The Implications for Academic Libraries of Gender and Generational Attitudes toward Competition and Workplace Behavior

Dynamic screen capture directions: Click on the name of the file and then save the zip file to your computer. Once the file is saved, unzip it and click on the QuickTime file to play.

Session Description:
Libraries are full of people with talent, insight, energy, and ambition who dont necessarily have formal authority. This highly interactive preconference will allow each participant to develop an influence plan for a real situation . Participants will leave with specific, concrete, ethical strategies to use both immediately and in the future. Group discussions, case studies, written exercises, and lecturettes will help participants discover how to shape others opinions without manipulating them or relying on authority.
Benefits/Objectives:

• Create a comprehensive plan to influence a specific person/group without using authority

• Craft meaningful messages that are relevant to and appropriate for your audience
• Deliver a clear call to action that prompts your audience to follow through on a request

Presenters:
Melanie Hawks, J Willard Marriott Library, University of Utah, Salt Lake City, UT, United States

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Session Description:
Problem solving while managing change is key to effective team building and organizational success. The process begins with an understanding of one’s self. With practical applications based on individual profiles from the Klein Group Instrument for Effective Leadership and Team Participation, Kirton’s Adaption-Innovation Inventory, and the Myers Briggs Type Indicator, successful problem solving will be illustrated through active participant interaction, providing a better understanding of the value of diversity in the process for those in and aspiring to leadership roles.

1. Participants will develop self-knowledge as they review their Adaption-Innovation style, personality preferences and KGI profile.
2. Participants will develop an appreciation for the value of diversity in problem solving styles, personality preferences, decision making and leadership
3. Participants will use their new knowledge in interactive activities designed to illustrate how to apply A-I theory, personality type theory and leadership skill in their own professional development and in their work environment.

Presenters:
Carol Ritzen Kem, University of Florida, Gainesville, FL, United States
Cheri Brodeur, University of Florida, Gainesville, FL, United States

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Session Description:
The Art of Strategic Persuasion: Essential Skills for Leaders is a must-attend workshop for anyone who is serious about developing their communication and leadership skills. This workshop features two dynamic speakers and teachersDr. Susan Miller (Professional Voice Trainer) and Mr. Tom Calcagni (Communication Strategist) both of whom will provide invaluable guidance and instruction concerning the art of public speaking and presentation.

Benefits/Objectives:

• Participants will learn strategies to diminish anxiety and assert themselves during challenging and confrontive situations
• Participants willl learn the “”what-why-how”" technique for high-stakes presentations and interviews
• Participants will learn exercises and techniques to enhance your vocal tone and professional presense

Presenters:
Susan Miller, Miller Calcagni Speaking 360, Washington, DC, United States
Tom Calcagni, Miller & Calcagni: Speaking 360, Alexandria, VA, United States

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Session Description:
Each of us sees, feels,and thinks of different imagery when we read the phrase Standing on the Edge. And so it is with CHANGE. In the workshop, you will gain an enhanced understanding of how you react to change personally and techniques that can help you play an effective, proactive role in change. You will also be equipped with models to develop change plans that create a more agile organization.

Benefits/Objectives:

• Learn the patterns and commonalities that people share when going through change
• Increase understanding of how flexible each participant is in coping with change
• Examine a change model and evaluate its application to an institutional situation

Presenters:
Elaine Jennerich, University of Washington, Seattle, WA, United States
Sue Baughman, University of Maryland, College Park, MD, United States

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